Privacy Policy

IAMNURSE (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health-related information, including Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

IAMNURSE collects and processes Personal Information (PI) and Protected Health Information (PHI) to provide personalized health coaching services. The types of data we collect include:

A. Personal Information (PI)
  • Name, email address, phone number
  • Mailing address
  • Date of birth
  • Payment information (for paid services)
B. Protected Health Information (PHI)
  • Medical history, conditions, and diagnoses
  • Medications, treatments, and healthcare provider details
  • Blood pressure, glucose levels, and other biometric data
  • Health-related goals and progress tracking
C. Automatically Collected Information
  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, session duration, referral sources)
  • Cookies and tracking technologies for analytics and service improvements
2. How We Use Your Information

We use your information to:
Provide health coaching services and create personalized health plans
Communicate with you regarding appointments, updates, and follow-ups
Improve our services through data analysis and client feedback
Ensure compliance with legal and regulatory healthcare requirements
Protect your privacy by following strict HIPAA and data security standards

3. How We Share Your Information

IAMNURSE does not sell your personal or health information. However, we may share data in the following cases:

A. With Your Consent

We will only share your PHI with your healthcare providers, family members, or caregivers when you provide explicit written consent.

B. With Service Providers

We may share necessary data with trusted third-party vendors who assist in:

  • Secure data storage & electronic health record (EHR) integration
  • Payment processing (Stripe, PayPal, or other secure services)
  • Appointment scheduling & client management

All third-party service providers must comply with HIPAA and data protection laws.

C. For Legal & Compliance Reasons

We may disclose your PHI when required to:

  • Comply with federal, state, or local laws
  • Respond to subpoenas, court orders, or legal investigations
  • Protect public health & safety (e.g., reporting communicable diseases)
4. How We Protect Your Data

IAMNURSE follows industry-standard security practices to safeguard your personal and health information, including:
HIPAA-compliant encryption for stored and transmitted PHI
Restricted access to PHI, available only to authorized personnel
Multi-factor authentication (MFA) to prevent unauthorized access
Regular security audits and updates to protect against cyber threats

5. Your Rights & Choices

Under HIPAA & applicable privacy laws, you have the right to:
🔹 Access & receive copies of your health information
🔹 Request corrections to your PHI if inaccurate or incomplete
🔹 Request restrictions on how your PHI is used or shared
🔹 Withdraw consent for data processing (where applicable)
🔹 File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us at [Insert Contact Email/Phone].

6. Data Retention

We retain your PHI only as long as necessary for service delivery and legal compliance. Once data is no longer required, we securely delete or anonymize it in accordance with HIPAA and industry best practices.

7. Third-Party Links & Services

Our website and services may contain links to third-party platforms (such as telehealth providers, insurance companies, or wellness apps). IAMNURSE is not responsible for their privacy policies. We encourage you to review their terms before sharing personal information.

8. Changes to This Privacy Policy

IAMNURSE reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website with a revised effective date. We recommend reviewing this page regularly for updates.